What is a primary duty of a Jira Software admin?

A primary duty of a Jira Software admin is to plan resources and build reports. This involves overseeing the configuration and management of Jira projects, which includes setting up workflows, managing user permissions, and ensuring the system is tailored to fit the organization's needs. An admin must evaluate how resources are allocated, monitor the progress of projects, and create reports that provide insights into team performance and project health.

Building reports is particularly important in Jira as it allows teams and stakeholders to track progress, identify bottlenecks, and make informed decisions based on data. This analytical aspect is crucial for enhancing productivity and ensuring project goals are met effectively.

The other duties listed, while important, do not encompass the broader responsibilities of an admin. Sharing progress, updating tasks, and creating issues are often performed by team members within the project rather than the administrator. These tasks, although necessary for project management, are part of the day-to-day operations rather than the strategic planning and oversight that defines the admin's role.